Helifix serves a diverse range of customers, providing them with appropriate advice, technical support and on-site back-up in addition to its outstanding range of new build and remedial construction ties, fixings and masonry reinforcement systems.
Helifix products are supplied both directly to end users, such as those undertaking self-build projects, building and roofing contractors of all sizes and its own network of Approved Installers, and via major builders’ merchants, distributors and its own overseas companies and agents.
The structural maintenance and upgrading of social housing of all kinds is a major market and consequently local authorities and housing associations are important customers. Equally, individual home owners and those responsible for commercial premises, from factories and warehouses to offices and retail outlets, all represent significant market sectors. A further key area is historic and listed structures such as churches, castles, stately homes, public buildings and many bridges, for which Helifix concealed non-disruptive systems provide ideal solutions.
In most of the above cases, key figures in identifying the problems and selecting Helifix products as the best solution are the professional specifiers – structural engineers, surveyors and architects. Helifix technical representatives work closely with engineers and other specifiers to ensure that for any given application the most appropriate Helifix materials are used, and in the correct manner, so that all customers are provided with the most cost-effective solution for their particular situation.