Helifix projects are logged from start to finish in a comprehensive technical audit. This detailed documentation ensures that all aspects of any given project are recorded to provide a complete picture of all operations and to create a comprehensive record for future reference should it be required.
This audit, known as a Helifix Project Form (HPF) contains everything including: Basic details of the structure concerned, such as the construction type and the materials used, the contact details of all involved parties, survey results, other reports, problem diagnosis including project drawings and site photographs, repair specifications, contractor’s details and all relevant dates.
Work is generally, (although not exclusively), undertaken by a member of Helifix’s nationwide network of fully trained Approved Installers who, with years of experience, are specialists in structural repair work and are registered with Helifix’s insurers.
The designed schematic repairs are covered by Helifix’s Professional Indemnity Insurance and 10 year warranties are available, via the Approved Installer and signed off by Helifix, for the repair works that were undertaken. To provide further security and future peace of mind, and to complete what is probably the most detailed and comprehensive repair process available, each warranty is also bonded by the Consumer Protection Association (CPA).
Stage 1 – Survey: A thorough structural defect survey is undertaken by Helifix or one of its Approved Installers, to assess the situation and establish the nature of the problem.
Stage 2 – Diagnosis: The exact cause or causes of the problem are carefully diagnosed by an experienced engineer in order to be able to devise an appropriate solution to the structural faults and eliminate their original cause.
Stage 3 – Design & Specification: A Helifix engineer devises the most suitable repair programme to overcome the identified structural faults and cost effectively restore structural integrity with minimal disturbance to the building fabric.
Stage 4 – Tender: The repairs are then put out to tender so as to obtain best value for the client, who negotiates directly with the contractor with no involvement from Helifix.
Stage 5 – Installation: The repairs, as specified in the Helifix schematic design, are normally undertaken by one of Helifix’s fully trained Approved Installers who, together, provide national coverage.
Stage 6- Guarantees: 10 year insurance-backed warranties, which are signed off by Helifix, are available to cover all aspects of the work carried out – in addition to Helifix PI insurance cover of the designed repairs and project bonding by the Consumer Protection Association (CPA).
